Frequently asked QuestionsFrequently asked Questions
(“PictureSong Studios,” “we,” “us,” “our”) respects your privacy and is committed to protecting your personally identifiable information. We have adopted this Privacy Policy to explain what information may be collected on this web site (“Site”) and how such information may be used and/or shared with others. This Privacy Policy is subject to the terms and conditions posted on this Site (“Terms and Conditions”). Please return to this Site and review this Privacy Policy from time to time, as it may be amended without notice. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on this Site.


This Site collects two kinds of information: (1) information that personally identifies you (such as your name, address, telephone number and e-mail address); and (2) information that does not personally identify you (such as the number of users who log on to the Site on a daily basis). As a general policy, no personally identifiable information is automatically collected from your visit to this Site. However, in certain circumstances, you may be asked to provide us with some specific information about yourself. Such information may include contact information (such as your name, address, telephone number and e-mail address), credit card information for customers who purchase online, and other information as we may require. The personally identifiable information you submit will be used to carry out your requests, including processing your orders, and respond to your inquiries. We may share data with third parties such as shipping companies and credit card companies, who will use that information to process customer orders placed through our Site.  Except as provided herein, your personally identifiable information will not be provided to any third parties.  If you indicate that you would like to be on our mailing list, you may receive, from time to time, announcements of our new products, special deals, or other similar information from us.

We may also collect certain personally identifiable information, such as names and addresses, which our users may divulge about other people, such as the recipients of gifts purchased through our Site.  We do not actively market to children, and we never knowlingly ask a child under 13 years of age to divulge personal information.

From time to time, we may collect non-personally identifiable information from you through the standard operation of our servers. Such information can include the type of browsers being used, the operating system you are using, and the number of users that visit a specific page on the Site and the character and duration of such visits. This information may be used to help analyze Site traffic and improve our services. We may also aggregate such information to create statistical data and sell or otherwise share it with potential advertisers, partners, affiliates and other third parties. At no point, however, will the aggregated information personally identify you.

We reserve the right to disclose any personally identifiable or non-personally identifiable information if we are required to do so by law or if we reasonably believe that such action is necessary in order to (a) fulfill a government request; (b) conform with the requirements of the law or to comply with legal process served on us; (c) to protect or defend the legal rights or property of PictureSong Studios, this Site, or its users; or (d) in an emergency to protect the health and safety of this Site’s users or the general public.

“Cookies” are small text files from a Web site that are stored on your hard drive. These small text files make using a Web site more convenient by saving your passwords and preferences for you. Cookies themselves do not contain any personally identifiable information. We will not disclose any personally identifiable information, except as provided in this Privacy Policy. You can have the option of deciding whether or not to accept a cookie by resetting your browser to notify you whenever a cookie is being sent to your hard drive, or to turn off cookie placement entirely. You may also delete a cookie manually from your hard drive. Please note, however, that some parts of this Site will not function properly or will be considerably slower if you refuse to accept a cookie or choose to disable your cookies settings.


Keeping your personally identifiable information secure is one of our most important responsibilities. We value your trust and handle personally identifiable information with care. We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these standards and procedures. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.

Keeping personally identifiable information accurate and up-to-date is very important. If you ever find that information about you is incomplete, inaccurate or not current, we want to correct it. Please contact us through our message center.


This Site may contain links to other web sites that are not controlled or maintained by PictureSong Studios; however, we are not responsible for the privacy practices employed by these other web sites. We encourage you to note when you leave this Site and to read the privacy statements of such other web site before submitting any personally identifiable information. This Privacy Policy applies solely to information collected through this Site.

If you have questions or comments about our privacy practices, or if you wish to review or amend any personally identifiable information you have provided, you can contact us through our message center. Your e-mail address will be added to the personally identifiable information we maintain about you.

If you would like to contact us via mail, please write us at: PictureSong Studios, P.O. Box 1658, San Marcos, CA 92079-1658.

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PictureSong is a trademark of PictureSong Studios, Inc.